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Create your account, claim your portal address, add your branding, and publish your first event.

Ticket types and pricing, sale windows, capacity, promo codes, add-ons and free events.

Build sections, rows and tables in the designer, set price categories, and publish a seat map buyers can use on a phone.

Sell at the door from the admin — cash, card or Zelle — and reconcile door sales against online inventory.

Install the gate scanner app, scan tickets offline, and read the check-in activity log.

Set up vendors and menus, take pre-orders, run the order queue, and settle vendor payouts.

Create plans, grant or sell memberships, run family and organization plans, and apply member benefits at checkout.

Connect Stripe, PayPal or Square, understand fees and settlement, and process refunds.

Looking for a quick answer? The FAQs cover pricing, payouts, seating, the door and memberships.

We walk your first event through with you — seating, pricing, payments and a test purchase — before you open sales to the public.

If something is wrong during a live on-sale, say so in your message and include the event name. Live events take priority.

The scanner keeps working without signal, and the box office keeps selling. Tell us your event date in advance and we will be watching.

Send us the question and we will get back to you.